UX Services for Highly Regulated Industries

UX Blueprint

Our flagship product, providing comprehensive UX research and design services for a complete product on one platform (web or mobile).

What is a UX Blueprint?

UX Blueprint is our flagship UX research and design engagement—a full-scale research and design process to bring a complete product to life, or reimagine an existing one from the ground up. Whether you're launching something new or rebuilding for what’s next, we work closely with your team to design every screen and interaction on a single platform (web or mobile), with careful attention to HIPAA and ADA compliance where required. It’s a deep, collaborative process that aligns stakeholders, clarifies vision, and lays the foundation for a product that works beautifully—for everyone.

But great UX isn’t just about clean flows and good structure. It’s about connection. We focus on the emotional moments—the ones that build trust, encourage repeat engagement, and turn users into advocates. For teams in insurance, healthcare, and finance, that human connection is often the differentiator. UX Blueprint is how we help you design for it—intentionally, thoroughly, and with an eye toward lasting impact.

For a lighter engagement, see our UX Focus Sprint or UX Audit.

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Process

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A rapid yet thorough blueprint to achieve high-impact results for an entire product, whether new or re-imagined.


  • 3-6 kickoff interview sessions with stakeholders

  • Review of data (feedback forms, Google Analytics, etc)

  • Competitive review

  • Peak moment analysis to define optimization points

  • 1-3 rounds of revision per feature set via live feedback sessions with stakeholders

Timeline: 12-18 Weeks

Investment: $84,000 - $134,000

Results

100% investment achieved

100% of UX Blueprint products that have sought investment or exit have achieved it (aggregate number)

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30% higher app store ratings

As compared with industry average

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70% lower churn

As compared with industry average (less churn = more customers retained and more revenue)

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Above are results achieved by individual past clients except where noted as aggregate. Every project is different. We look forward to collaborating with you to identify the most impactful paths to positive ROI for your project.

Testimonials

Impressing Investors

“Whenever I log in to share a demo with potential investors, they’re always super impressed with how beautiful everything looks and I give all credit to you!!”

Founder
B2B software company that successfully raised investment dollars

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Not Just Order Takers

“They didn’t just build what we asked—they helped us think through what we really needed and brought clarity and creativity to every conversation. Their collaborative spirit and commitment to delivering a polished, customer/member-centered product made them feel like an extension of our own team. I’d work with them again in a heartbeat.”

Director of Application Development
Health insurance company

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Security and compliance are part of the standard package.

HIPAA Compliant by Design

We’re fluent in HIPAA requirements and design our applications to protect personal health information (where appropriate) from the ground up.

From secure authentication flows to careful handling of user data, our team is trained to recognize and respect protected health information (PHI) throughout the product lifecycle.

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ADA Compliant by Design

We follow WCAG 2.2 AA or AAA guidelines to ensure accessibility is built into every screen we design—not retrofitted later. Our designers and engineers are trained in accessible interface practices, and we routinely test for keyboard navigation, screen reader compatibility, and color contrast to make sure your app works for everyone.

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Secure by Design

Security isn’t just a checklist—it’s part of our design culture. We understand secure design best practices, enforce role-based access controls, and integrate with trusted identity providers. Our team also routinely collaborates with client IT and compliance teams to meet or exceed enterprise security standards.

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Ready to get started?

Clients come back again and again because we offer:

  1. Speed of delivery: We offer startup pace, with enterprise quality.

  2. Empathetic UX research: We are skilled facilitators and researchers who will make the process easy for you.

  3. Interdisciplinary collaboration: We emphasize a collaborative approach, bringing together UX, operations, security, compliance, marketing and data teams to quickly iterate on the best solutions.

  4. Onshore development team: We are a fully remote team proudly located 100% in the United States.

  5. Design QA discipline: We QA not only for functionality, but also for smoothness of use and aesthetic beauty. You deserve to be proud of your application.

  6. Security & Compliance rigor: Security and compliance are an integral focus of our training and design from day one.