UX Services for Highly Regulated Industries

UX Focus Sprint

In healthcare, insurance, and finance, the high-stakes flows matter most—this sprint brings them into focus.

What is a UX Focus Sprint?

It’s a fast, focused way to solve a single high-impact UX challenge. Born from our work in healthcare, insurance, and finance, the UX Focus Sprint is a starter-sized engagement for teams who want to explore a single critical flow or feature with strategic depth—without committing to a full redesign.

Whether you’re testing the waters with UX or need a compelling prototype to align internal stakeholders, this sprint delivers strong ROI with limited risk. And when compliance matters, we bring our expertise in HIPAA, ADA, and industry best practices to the table from day one.

A UX Focus Sprint is our entry-level UX offering. For more comprehensive UX services, see our UX Audit or UX Blueprint.

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Process

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A rapid yet thorough blueprint to achieve high-impact results for a single high-stakes flow or screen.


  • Covers 1 flow (up to 5 steps) or one complex screen with up to 5 components

  • 2-3 kickoff interview sessions with stakeholders

  • Review of relevant documentation (API specs, database diagrams, etc.)

  • 2-3 rounds of revision via group feedback sessions

Timeline: 3-8 Weeks

Investment: $18,000 - $28,000

Results

22,000 engaged users
in the first week

As compared with < 100 engaged users in previous weeks

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4X conversion rate
on signups

22% vs. industry average of 5%

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2.4X engagement
as compared with prior

In the 6 months following release of upgraded flows

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Above are results achieved by past clients. Every project is different. We look forward to collaborating with you to identify the most impactful paths to positive ROI for your project.

Testimonials

Expertise and Guidance

“You have been an excellent partner.  We would not be in this position today without your expertise and excellent advice and guidance. Thank you again.”

Founder
SaaS Software
Healthcare

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Not Just Order Takers

“They didn’t just build what we asked—they helped us think through what we really needed and brought clarity and creativity to every conversation. Their collaborative spirit and commitment to delivering a polished, customer/member-centered product made them feel like an extension of our own team. I’d work with them again in a heartbeat.”

Director of Application Development
Health insurance company

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Security and compliance are part of the standard package.

HIPAA Compliant by Design

We’re fluent in HIPAA requirements and design our applications to protect personal health information (where appropriate) from the ground up.

From secure authentication flows to careful handling of user data, our team is trained to recognize and respect protected health information (PHI) throughout the product lifecycle.

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ADA Compliant by Design

We follow WCAG 2.2 AA or AAA guidelines to ensure accessibility is built into every screen we design—not retrofitted later. Our designers and engineers are trained in accessible interface practices, and we routinely test for keyboard navigation, screen reader compatibility, and color contrast to make sure your app works for everyone.

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Secure by Design

Security isn’t just a checklist—it’s part of our design culture. We understand secure design best practices, enforce role-based access controls, and integrate with trusted identity providers. Our team also routinely collaborates with client IT and compliance teams to meet or exceed enterprise security standards.

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Ready to get started?

Clients come back again and again because we offer:

  1. Speed of delivery: We offer startup pace, with enterprise quality.

  2. Empathetic UX research: We are skilled facilitators and researchers who will make the process easy for you.

  3. Interdisciplinary collaboration: We emphasize a collaborative approach, bringing together UX, operations, security, compliance, marketing and data teams to quickly iterate on the best solutions.

  4. Onshore development team: We are a fully remote team proudly located 100% in the United States.

  5. Design QA discipline: We QA not only for functionality, but also for smoothness of use and aesthetic beauty. You deserve to be proud of your application.

  6. Security & Compliance rigor: Security and compliance are an integral focus of our training and design from day one.